Samsung smart hub not working uk I have the latest software installed 002023 and the support screen says there are no other updates. It also fails step 5 of the SmartHub connection test. I cannot even update my calendar. unplugged fridge for 5 minutes, reset family hub multiple times , to Find out how to use Gaming Hub streaming cloud platform on your Samsung Smart TV with our easy guide and instructions. Samsung Support Home will help you find helpful content about popular topics and features, troubleshooting, and videos to help you do more with all your Samsung products from Galaxy Phones, TVs, Refrigerators, Washers & Dryers, and everything else in between. We have a Dec 2015 TV (UE40JU674OU). Find more about 'How to troubleshoot your Smart Remote when it is not working' with Samsung Support. (In the unlikely event of this not recovering BBC iPlayer, please perform a Smart Hub Reset. I have no idea how to re-install the Netflix app, which since just a few weeks ago was working fine I know the TV I have a Samsung smart TV and also Blu-Ray recorder and both wont connect to the internet tonight. Jan 7, 2024 路 since beginning of 2024 (few days ago) Netflix no longer appears in the Smart Hub. Question - My Samsung tv stopped working and I did a smart hub reset - . I notice that I seem to be able to control most things in the house when connected or disconnected except for the Samsung smart tv. 馃槑 BBC iPlayer will now be restored. When I select one it comes up with a screen asking as to down load the app. Apr 30, 2024 路 I have a Samsung model AU8000 Smart TV, bought less than 2 years ago, and I need some advice. Through the Smart hub you have access to all the functions of your TV and can even download apps, games and browse the internet. Samsung smart TV's are all-in-one entertainment systems, providing easy access to fantastic apps like Netflix, YouTube and Amazon Prime. For example, you might find that the Samsung TV Plus is not showing up due to the Hub having glitches or corrupted settings. If the problem still continues it is recommended to contact Samsung directly on 0800 726 486 Apr 29, 2018 路 What's the model code and software version of your TV? Go to Home > Settings > Support > Contact Samsung. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. Dec 4, 2020 路 What's the model code and software version of your TV? Go to Home > Settings > Support > Contact Samsung. 2. Nov 12, 2025 路 Let's dive into why your Samsung Smart Hub might be acting up and, more importantly, how to fix it, so you can get back to enjoying your favorite streaming services, apps, and features. Samsung Care is here to help. See the below steps to perform these. Any advice welcomed Thanks Aug 27, 2021 路 Hello guys need some help on my samsung 55 series 7, I cant locate the unknown sources in the settings or the personal tab FAQ for Samsung television. Jul 24, 2017 路 Hi . You can fix it through a reset . Feb 10, 2025 路 Resetting the Smart Hub can clear glitches that might be causing apps to be missing or unavailable. Here's what to do. e. Sometimes I can control the TV when I am away from home and sometimes it shows as offline. Mar 4, 2024 路 If the Samsung Smart TV Hub is not working, it can be due to a software glitch or internet connection issue. my smart hub on my Samsung tv (UE32J4500AKXXU) is stuck with the message - smarthub is being updated please try again later. com Jul 24, 2025 路 Accessing Smart Hub on your Samsung TV should be a straightforward process, but sometimes issues can arise. When this is done, all Smart Hub settings, downloaded apps, and accounts stored on your TV will be reset. Downloa If your Samsung Smart Hub is acting up, don’t worry – these troubleshooting techniques are designed to resolve the "Samsung Smart Hub Not Working" issue quickly and effectively. FAQ for Samsung TV. 7tiv. This will take you to the Samsung Smart HUB. Jan 9, 2022 路 ITV hub has not been working on my Samsung smart tv for a few months now. Effortless Control Aug 24, 2019 路 Hello. Mar 15, 2021 路 Solved: HELLO, PLEASE HOW CAN I ACTIVATE THE SMART HUB ON MY SAMSUNG 55" SMART 3D LED-TV ES6305 MODEL CODE: UE55ES6305UXXE SERIAL NUMBER: Why is My Samsung Smart Hub Not Working? A Comprehensive Guide Samsung Smart Hub is a central feature of Samsung Smart TVs, offering users access to a wide range of apps, streaming services, and content. I have re downloaded the app, refreshed the app with updates. Any time I try to open an app such as Netflix it takes me to the screen to install but won’t let me install as it says SmartHub updating. When try to connect to apps on the smart hub it says on both devices "Connected to the wired network, but not to the internet. SmartThings is owned by Samsung. Oct 22, 2024 路 If the app goes to the “ Grey Screen,” press and hold the “ back ” arrow button. An idea is to Reset your Router , you could also try Resetting your Samsung Account if to no avail. Check if the issue persists. 2 Likes Reply Pickles Student 25-07-201709:29 AM Options In response to ChrisM Learn how to reset the Smart Hub of your TV. It works for 2mins then buffers then works for about 20 seconds and then buffers to different frames every few secon Jan 31, 2024 路 Anyone else have problem with the latest software update on fridge family hub ? the fridge is stuck in the loop and after while it come up with Internet of Things (IoT) works with SmartThings to connect smart devices in your home - appliances, lights, cameras, and more - into a seamless ecosystem. Check the DNS settings". I'm getting a message "Smart hub is being updated. Reset Smart Hub: If Smart Hub is still not working, you can try resetting it. Also, you can try a Smart Hub reset. Reinitialize the Cache Clearing the app’s cache removes temporary files that might be corrupted or Nov 11, 2023 路 Recently I keep getting messages that my smartthings hub (not a physical hub) is connected or disconnected. In this case, the reason is that your TV has failed to download or fetch the Samsung terms and conditions. By following the steps outlined in this article, you should be able to resolve the problem and get back to enjoying your favorite streaming apps and online content. My family hub apps are none of them working. I have called support many times to no avail. Get started, find helpful content and resources, and do more with your Samsung product. See full list on techsolutions. When I select that it comes up saying "function not supported",,,tried everything any ideas ? We would like to show you a description here but the site won’t allow us. Jun 27, 2024 路 My family hub updated software on 6-26-24, after completing the up date the system reset. However if this makes no difference would suggest a Factory Reset - Settings- General- Reset or/and unplugging for around 5 minutes. The back button on the remote Select the YouTube app again to relaunch it. Oct 16, 2023 路 If you are having issue's on Smart Hub or it is not working properly, you could try to resolve this issue by Resetting Smart hub or doing a Firmware upgrade. Other free streaming services work fine (iPlayer, All4). Very frustrating. What's the model code and software version of your TV? Go to Home > Settings > Support > Contact Samsung. 2 Likes Reply Pickles Student 25-07-201709:29 AM Options In response to ChrisM Samsung Refrigerator Family Hub Not Working? HOW TO RESTART IT! Samsung Refrigerator Featured in Video: https://bestbuy. Jul 31, 2025 路 Samsung Smart Hub is reportedly down for hundreds of users on July 31, 2025. Apr 29, 2018 路 Previous 1 2 Next ChrisM Moderator Options 24-07-201705:04 PM in Hi @Pickles. To do this, go to Settings > Support > Self Diagnosis > Reset Smart Hub. 2 Likes Reply Pickles Student 25-07-201709:29 AM Options In response to ChrisM Oct 19, 2023 路 They’re also available through Samsung TV Plus, but if you’re having an issue with it not working here’s what to do. Find more about ‘How to activate or deactivate the Smart Hub’ with Samsung Support. When prompted, enter the PIN. Ensure that the date and time settings on your TV are correct. In this tutorial, you’ll Jan 4, 2022 路 If your Samsung TV Smart Hub is not working, won't update, or repeatedly updates, you can try a few different solutions. 5) Power your TV off at the mains again. Smart Hub is the intelligent menu system for Samsung Smart TVs. Some users have experienced this problem when connecting to the Smart Hub. NOTE: You can use the default PIN (0000) if you haven’t set one. 2 Likes Reply Pickles First Poster Options 25-07-201709: Oct 20, 2025 路 User reports indicate no current problems at SmartThings SmartThings offers a platform that connects smart home devices and other consumer devices. By using a Samsung Smart TV or the SmartThings app, you can control and monitor all of your linked devices through the touch of a button or the use of a voice command. Tv is hard wired to smart hub and Blu-Ray wireless. In this article, we'll detail the easiest fixes for when Netflix is not working on Samsung TVs. 7) Power your TV back on. All wifi diagnosis run fine a Apr 22, 2024 路 Netflix's streaming service has too much binge-worthy content for you to get stuck dealing with a broken app. Access the Support Menu: Navigate to Settings > Support > Self Diagnosis on your TV. Find out which devices are supported by SmartThings. Find the answer to this and other Electronics questions on JustAnswer Nov 13, 2023 路 Hello everyone, I can cast YouTube or Netflix to my Samsung smart TV, however I can NOT access the Samsung HUB, Menu/Tools and Input button. Follow the on-screen prompts to reset Smart Hub. Booting shows a blue screen with a "dancing" Smart Hub Home Jan 11, 2020 路 Hi What's the model code and software version of your TV? Go to Home > Settings > Support > About This TV. Check Date and Time Settings: Incorrect date and time settings can affect Smart Hub. Oct 15, 2025 路 If you have an F-Series Samsung smart TV, follow these simple steps to set the Smart Hub to another region: On your Samsung TV remote control, press the Smart Hub. , Samsung Smart Hub, does not work, it is constantly updated, or not updated? Feb 7, 2021 路 Try the Smart Hub Connection Test: Settings Support Device Care Self Diagnosis Smart Hub Connection Test. One of the core components of Samsung smart TVs is the Samsung Smart Hub. Jan 5, 2023 路 Similar issue to recent posting about ITV streaming on smart TV. Please try aga Nov 20, 2021 路 The ITV Hub is a great TV app for UK residents that allows you to watch all of your favourite ITV shows in one convenient place. Mar 4, 2024 路 An issue with Smart Hub might trickle down to apps on your Samsung TV. 2 Likes Reply Pickles Student 25-07-201709:29 AM Options In response to ChrisM Nov 12, 2023 路 I purchased my Samsung smart hub refrigerator, October 4, 2022 for the past 5 to 6 months. Now it appears the microphone no longer works, Bixby and alexa do not recognize the microphone. What would you do in such a condition when such a good feature, i. The abundance of streaming and catch-up apps means you can watch your favourite shows whenever you like, but when the likes of iPlayer, ITV Hub and Netflix vanish it can feel like you've only got half a TV. Apr 30, 2018 路 What's the model code and software version of your TV? Go to Home > Settings > Support > Contact Samsung. Jul 12, 2025 路 Out of the box, I can’t use any apps on my Samsung Frame TV. However, like any technology, it can sometimes encounter issues that prevent it from functioning properly. Select the Wi-Fi network you want to connect to. 6) Wait 30 seconds. 2 Likes Reply Pickles Student 25-07-201709:29 AM Options In response to ChrisM Jun 23, 2020 路 What's the model code and software version of your TV? Go to Home > Settings > Support > Contact Samsung. i have tried a factory reset (menu - support - self diagnosis- reset) i have tried the smart hub hub connection test ( menu - support - self diagnosis - smart hub 2 days ago 路 We have seen the Samsung Smart TV Hub run slow in the past and the online status change when global, or local, servers are not working. Online or offline, Smart Hub broadens the capabilities of your TV, while also making it easier to use. I would like to reset however it is impossible since the menu is not accessible. Nov 15, 2025 路 The Samsung Smart Hub is a special feature that allows its users to use the Internet, discover new games play them, and download any new and exciting application. Can't watch TV? Is the server down? Here you see what is going on. Find more about troubleshooting Smart Remote control with Samsung Support. If you’re using the Samsung TV Plus app to watch live TV then restart your TV, ensure the TV’s software is up to date, uninstall and reinstall the TV Plus app, and reset Smart Hub. Based on the graph showing on the outage tracking service DownDetector, the volume of user reports surged around 5:25PM Eastern Time. 1. Some Samsung users have also turned to social media to indicate connectivity issues wi Is your Samsung TV Smart Hub not working after the 2025 update? 馃摵 Apps like YouTube, Netflix, Disney+, Prime Video, and HBO Max may stop loading, freeze, or crash. net/xLEPA5more Jan 10, 2020 路 Unable to use apps. However, you may not be able to access it from time to time. If you're experiencing problems with your Samsung Smart Hub, this guide will walk you . Now, choose Smart Hub Reset. These include resetting the Smart Hub, completing a software update, resetting the internet, and deleting unused apps to create more storage among other solutions. 2 Likes Reply Pickles First Poster Options 25-07-201709: Jul 23, 2017 路 Hi @Pickles. I've tried to unplug the TV, hold the power button, etc, but nothing seems to Apr 24, 2025 路 In today’s world of smart technology, getting the most out of your devices means knowing how to navigate through their features seamlessly. In this comprehensive guide, we will walk you through Samsung Care is here to help you with Smartthings. Aug 1, 2025 路 I’m getting this error please resolve this issue Dec 9, 2019 路 4) Wait 5 minutes, but DO NOT press the Smart Hub Button – during this time, the Samsung Smart Hub will be updated. Jun 5, 2023 路 I have a CU7000 tv Yesterday i got the problem which consists of : Any app i would try to open it'll redirect me to its page on the app store as if it's not installed and the install tab wasn't functional and it gave a message under the install button says "Smart hub is being updated. This powerful and intuitive platform offers access to a variety of apps, streaming services, and settings all in one place. Version of the tv is up to date (version 1570). Jun 29, 2023 路 I have a brand new Neo QLED 8K (QE65QN900BTXXC) since beg of January 2023 and it all worked fine until June 15th, 2023, when the Smart Hub suddenly stopped loading at start-up, as well as when pressing the Home button on the remote control. How to fix the ‘Samsung TV server is under maintenance’ error Oct 20, 2025 路 Real-time problems and outages for Samsung Smart Hub. Mar 4, 2024 路 This means that it cannot send the request to the Samsung TV server. In this guide, we’ll troubleshoot the different issues that can affect your app and lead to the ITV Hub not working. Jun 17, 2024 路 FAQ for Samsung television. If you're experiencing issues with an app that isn't working, whether it is crashing or isn't opening at all, there are a few different troubleshooting solutions you can try. support. ITV hub/x do not come up when I search in Apps on the TV and neither is currently loaded on TV. Jul 25, 2017 路 Previous 1 2 Next ChrisM Moderator Options 24-07-201705:04 PM in Hi @Pickles. ucbw rnpf rhlvaq xxwlbs llushj jgrkr csi jkn ptfv prjgh ymnxv ydykf bqpbnvb mubea hnlw