Dell xps 15 won t turn on. Sep 4, 2021 · My XPS15 9500 refuses to power up.

Dell xps 15 won t turn on Nov 24, 2020 · Dear DELL, my laptop won't turn on at all. On the phone with Dell Tech Support for an hour and tried all kind of steps and no luck at all. Bios main menu -> power management - > check block sleep Points to a software/bios issue and this is the only way that I could make it work with the new battery, what I don't understand is why the old battery works - Dell XPS 15 9500 Mar 12, 2025 · When it comes to premium laptops, few brands resonate as strongly as Dell, particularly with their XPS series. Here are the symptoms I observed and tests I tried: When the charger is plugged into the wall, the indicator light on the USB-C connector is on. Press the power button 2. Apr 27, 2020 · XPS 15 9570 Won't turn on I have had my XPS 15 9570 for about a year now and have recently run into some problems. This has happened before & i would simply remove battery, ram , storage etc do some cleaning and put everything back on and somehow it would turn on. (instructions here) Disconnect the battery Press and hold the power button for 15 seconds to discharge residual power. Sep 26, 2020 · Dell XPS15 7590 wont turn on completely Last night, was totally fine next day, doesnt budge. Aug 19, 2021 · New Dell XPS 15 9510 - Screen wont come on after sleep I just got the new XPS 15 9510 today. Hold the F12 key 3. This article will provide a comprehensive guide to help you understand the possible causes and solutions for a Dell XPS that refuses to power on, ensuring that you can get your device up and running again as quickly as Apr 12, 2023 · So I have an XPS 15 9510 which does not power on. Im trying to see if unplugging the adapter charger thing from the wall might solve anything. Why is my Dell XPS not booting? There can be various reasons why your Dell XPS won't power on, from simple power issues to more complex hardware malfunctions. If not, try this: Unplug the AC adapter Remove the base cover. In this comprehensive Mar 28, 2019 · Did you ever get a fix? Just had same happen to me on XPS 15 - premium priced product for garbage quality and service. Aug 11, 2022 · If your Dell laptop won't turn on, there are a variety of hardware and software problems to troubleshoot. Also if the LCD testing is working fine, does that mean my motherboard is fine? Sep 19, 2021 · I’m having problem with my dell xps 15 9570 laptop, ever since I upgrade the Bios its been having booting problem sometimes it will turn on properly other times it go to manufacture mode or it will Sep 8, 2025 · If your Dell desktop or all-in-one (AIO) desktop is not able to turn on, follow the troubleshooting steps to help you resolve power issues. Jan 2, 2022 · My dell xps 15 (9550) wont turn on, only the power button light turns on for 3 seconds & then turns off. Troubleshooting a Dell XPS laptop that doesn’t turn on is usually pretty easy though, thanks to the diagnostic indicators. I tried everything I could think of but I live in Costa Rica and cannot get parts delivered easily, I'd like to find a solution before buying (again) a new motherboard. Jun 22, 2019 · XPS 15 9570, close lid, won't turn on This issue has occured 4 times now since I recieved my computer in january. Neither the charge indicator glows when the charger is plugged in. This is what I tried: 1. If I press the power button, an amber/orange light shows up under the trackpad as long as I'm holding the button down. When the power adapter is plugged in the white led light at the front edge of the laptop flashes every 17 seconds. May 8, 2025 · See the manual for your monitor page for how to change the settings. Wait for the Diagnostics page show up, it says "The system was overheated" or somewhere along those lines 4. See full list on lifewire. Sep 8, 2016 · Help, My new Dell XPS 15 won't turn on. When I got on in the morning, the computer was fully charged. Jun 14, 2020 · Dell XPS 15 - 9570 won't turn on Hi, My Dell XPS 15 is not turning on. I’ve plugged it in, held down power for 15 and the machine will not turn on. For more information, see Dell Knowledge Base article How to Connect a Monitor to a Dell Computer. I haven't been able to get it back on. Sep 19, 2022 · If it's still under warranty, contact Dell Support. Most no-power cases trace back to an adapter fault, a drained or latched battery, a stuck peripheral, or firmware trouble. I can get the backlit keyboard to light up but that is it. This troubleshooting page will aid in correcting problems with the Dell XPS 15 9570. When it starts on battery booths till dell logo appears and when needs to Mar 11, 2013 · Dell XPS 15 Won't Turn On I've seen similar forum strings on this in the past, but now have my own problem. The third Jan 22, 2018 · XPS 15 Laptop won't turn on. It actually comes on very faintly, but it's so dark you cannot read or see anything except the outline of windows that are open.   It is plugged in and the power plug light is on indicating it is being power Hey, I have a problem with Dell XPS 9560. However, like any electronic device, sometimes these laptops encounter issues. Dell XPS 15 9500 Won't Turn On or Charge: In-Depth Inspection Guide (Part 1) SureCanDo Computer Services 4. It was plugged into power. My XPS 15 9510’s screen doesn’t turn on when I open my laptop. So the motherboard seems to be fine. Called Dell and will need to send it in. Hey all. I waited 3-4 hours and tried again May 7, 2025 · If the computer still fails to turn on after following the above steps, contact Dell Technical Support for repair options that are available in your location. It was working fine before, but now it won't power on at all. Tried a few solutions that I’ve read with different comin I arizona of plugging the machine, flipping the lid, and holding power Jul 28, 2020 · Hello, I recently bought the new XPS 9500 (two weeks ago), It had no issues but yesterday morning I couldn’t turn the device on. Even with a fully-charged battery, the laptop won't turn on unless it is plugged into the charger. Mar 29, 2024 · What should you do if your Dell laptop won’t turn on or boot into Windows? You can try many fixes based on different cases to let your laptop run well. When I press the powder button, nothing happens (no fan spinning, monitor is off). Will make uploading videos a lot tougher the next If your computer won’t boot into Windows, don’t worry! This guide provides easy steps to find and fix common no boot issues on Dell laptops, desktops, and all-in-one computers. Now, this month the laptop stopped working without plugged in to the AC adapter. Is it a No Power with no signs of life? Do you see a No POST with Diagnostic LEDs or Beeps? Is it a No Boot which cannot load the Operating System? A No Video where the device starts but nothing that is seen on the display? May 1, 2021 · Hi, Been using it fine for a long time, warranty just expired in March Information No power led at the front any point. Feb 22, 2020 · I just installed a new battery on my XPS 15 (9570) to replace the swollen one and now I'm having the EXACT same problem. My laptop will no long turn on. Even the Keyboard isn’t working. If you do not have a second monitor to test with, go to the next step. Battery shows full power but i get nothing when pressing the power button and it has now been off for 1 hour. Then, the next day, I plugge Sep 4, 2021 · My XPS15 9500 refuses to power up. Dec 17, 2023 · The screen wont turn on (fan doesn’t start running) so it seems the laptop just won’t power on. For the past 3 months the laptop won't turn on 4th time. But, before diving into the advanced functionalities of your device, you first need to know how to turn it on. If I press D+ power button I get the video test. Sep 8, 2025 · This article is a guide to identifying and resolving start-up or power issues with your Dell computer. I've had my Dell XPS 15 since November and all of a sudden, it just won't turn on. Do you still have power issues with your Dell laptop? If your laptop has an active hardware warranty, you can send your laptop for repairs to our Dell repair center. I then disconnected the power and at the same time closed the lid. The only thing that turns on the screen is holding down the power button for 10 seconds. Tap the If your computer won't turn on or shows no activity when you press the power button, this guide offers step-by-step instructions to identify and fix common no power issues on your laptop or desktop. The pattern of the LEDs and Apr 15, 2023 · I have an old XPS-15 9530 that has been working well. A few days before the laptop didn't turn on, It gave the AC/DC adapter could not be detected message while it was plugged in. Plugging a USB C peripheral into it - the peripheral's light goes on but doesn't charge (Could be red herring) Plugging in a Here’s our guide to fixing a Dell XPS that won’t turn on. It's had battery issues before (at one point had replacement battery from Dell) and struggles to hold charge but always worked with charged plugged in. Why your Dell XPS won’t turn on? While at first glance, hitting the power button and getting absolutely nothing back from the Dell laptop can appear like a catastrophic failure, it’s usually caused by a simple power supply issue or a software setting-related issue. I was charging it and I did a hard restart but nope. Charger is working as light is on Usually when you plug charger in there Jun 29, 2021 · XPS 15 9560 - Doesn't turn on - Power button blinks Hi everyone, My laptop Dell XPS 15 9560 doesn't turn on. The LED battery indicator light won’t even turn on when this happens. The desktops live up to their reputation and are pretty reliable. It's had battery issues before (at one point had replacement battery fro Mar 6, 2019 · Brand new 1 week old XPS 15 Touch 4K Dell (fully loaded) and it didn't want to turn on. One common problem is when the Dell XPS refuses to turn on. The laptop is on, and the facial recognition lights turn on, but the screen is black. Renowned for their performance, design, and durability, Dell XPS laptops are a popular choice among professionals, creatives, and everyday users alike. I can tell the laptop is on because the backlight for the keys turn on. No fan noise at any point in anything I've tried. Went to use it today after about two months and it just won't turn on. When I try to turn it on, the power buttons lights up for ~2 seconds and then turns off. Reconnect the battery Connect the AC adapter Try to boot If it doesn't boot, try booting with only the battery connected and not the AC adapter, and then try it Jul 16, 2021 · Dell XPS 15 7590 not turning on when pressing power button Hey, I bought a Dell XPS 15 7590 in Dec of 2019 and for the past few weeks, I'm facing this issue where the laptop won't turn on after pressing the power button. Understanding the reasons behind boot-up issues is crucial for effective troubleshooting. But not results. Jul 15, 2025 · This guide explains why your Dell laptop won’t turn on and provides detailed, technician-backed fixes that work across Windows 11, UEFI BIOS, and newer Dell models launched in 2023–2025. Aug 10, 2022 · Hi, my dell xps laptop won’t turn on. Accidentally let it die a couple days back. (White for 17 seconds, quick off, white again 17 seconds, off…and so on) When I go to power in machine the power button light will stay on for a few seconds then shut off, nothing else happens. The orange light, as shown in the images, would light up only as the power button is being pressed down. My keyboard lights up when I hold the power button for 15-20 seconds, but other than that, there is nothing happening. my Dell XPS 15 9570 (around a year old now) powers on for around 3 seconds before shutting back off. However, there are several troubleshooting steps you can take to diagnose and address the issue. Feb 14, 2023 · Looks like it got fixed after I enabled on BIOS the option to block sleep mode. i got a notification for a firmware update so i presse My XPS 15 9510 has been working fine for a year but as of two days ago the display won’t turn on and when I power it on the only sign of power is that the keyboard back lights will turn on but after a few seconds the caps lock key will light up and then the keyboard goes dark. The laptop is 2 years Feb 19, 2024 · XPS 15 9530 crashed and won't turn on/charging light on front of laptop doesn't turn on After not really using my laptop for a week (I use my laptop for Revit for college weekly), I decided I'd play a game on Steam like I usually do with my friends, but as I loaded into a game, my laptop suddenly shut off while it was charging with about 80% Feb 9, 2024 · If your Dell XPS laptop won’t turn on, it can be frustrating and concerning. Just splurged on the new XPS 15 with 12 gen i7, 3050ti, and 64 gb ram. Learn how to perform basic checks to identify why your desktop is not able to turn on. the screen doesn't turn on either. Have tried the following troubleshooting and would appreciate any help/insight Sep 16, 2023 · Hi all Had my Dell XPS 15 9550 for about seven years. At random times when coming out of sleep mode (by both waking the laptop with the trackpad or opening the lid) the screen will not turn on. I tried disconnecting the battery and draining the residual power, running it on AC power, and even running it on single ram stick. Aug 10, 2018 · I also want to share what I did to solve my problem. This should sleep the computer - the fact that my xps won't properly sleep will be adressed in another thread. I've tried the tips on removing the battery and holding the power button for 10 to 30 seconds and then tried turning on with just the ac adapter, with just the battery, with both the battery and adapter May 30, 2023 · XPS 15 9500 won't charge - NOT a battery issue My XPS 15 9500 is only 18 months old, but suddenly it won't charge. My Dell XPS 15 won't turn on, and the power light keeps blinking. Jul 27, 2020 · Dell XPS 15 9560 won't turn on Hi, I have a dell XPS 9560 which I bought in October, 2017. However, today I get nothing when I click the button. Jul 3, 2019 · Hello, My XPS 15 laptop won't turn on. So, I ordered this battery from ifixit. Sometimes the Dell screen will flash, then turn back off. com If your XPS 15 sits dark after pressing the power button, don’t panic. Jul 28, 2021 · Since the replacement, when the laptop goes into hibernation mode, after being left alone, it won’t turn back on unless plugged in. I have not been able to find this issue mentioned elsewhere, but I figured I would make a post here to see if anyone knows of it. Jan 21, 2025 · Why is My Dell XPS Not Turning On? How to Fix It Dell’s XPS series is well-known for its high performance, sleek design, and superior build quality. Faulty display. But, now my laptop won't turn on/wake up without connecting a charger (ofc battery is charged). This can be a frustrating experience, especially if you’re relying on your laptop for work, school, or Feb 21, 2024 · Dell XPS 15 won't turn on Have been busy with work so have not had to use my personal laptop in about a month. com, followed the instructions and at first it seemed to be working. If directly powered the same things happen. So my Dell XPS 15 9560 didn't turn on when I pressed the power button.   Last week I had a similar situation, and I had to press the button several times once to get it to turn on with similar behavior. It's basically completely black. . Feb 2, 2023 · Dell Xps 15 9500 Won't Turn On My XPS15 (9500) behaves weirdly after changing a battery. The battery seemed to work fine except that the laptop cannot boot with battery only, it has to finish booting with the AC power on. I don Nov 15, 2021 · The xps 15 9560 wont start on battery mode only when power is connected. Since last month, I was having this issue where the laptop would should shut down instead of going to sleep if it was idle or the lid was closed for a long period of time. After some random amount of time- 10, 20, 30 minutes it just boots up normally. Hello, My laptop, only 4-5 months old, was sitting open on my desk, then my cat sat on the keyboard, some buttons got pressed then the screen shut off.   After using it yesterday, today will will not turn on. So far I’ve tried taking the back off and removing the battery. 75K subscribers Subscribe Jun 26, 2025 · What to do when your Dell laptop's screen doesn't turn on What do you do if you've powered on your Dell laptop but the screen is black? Fortunately, there are simple troubleshooting steps you can use to fix your Dell laptop's black screen Aug 20, 2020 · My brand new xps 15 9500 won't turn on after being shut down and the orange light in the middle of the lower part of the laptop comes on when the power button is pressed (and stays on for as long as the power button is held). Once its back on, it can be unplugged and it behaves normally. If your computer won't turn on or shows no activity when you press the power button, this guide offers step-by-step instructions to identify and fix common no power issues on your laptop or desktop. The steps below move from fastest checks to deeper fixes, so you can get a working laptop again or a clear answer on what needs repair. I got an aftermarket battery and had it installed. When the computer goes to "sleep" the screen will not come back on. There is not flashing lights anywhere on the laptop. No lights, no sound, nothing on screen. Checked the side-button for battery and the battery was full. A few days ago I switched it on to back up some photos and the battery was showing very low residual time left despite being f Hi all Had my Dell XPS for about seven years. Troubleshooting: The past two times when I unplug the battery and charger and left for couple of hours the laptop turned on. The keyboard lights up, the fans run and the CPU get hot too but after a few seconds everything goes blank. Already had to have the entire screen panel (supposedly the best laptop [panel Dell make) and motherboard and disk replaced in 6 months, and never really right after that (frequent bsod and driver issues, poor colour quality)! Jan 16, 2025 · I'm having the same issue with my Dell Laptop. Help? Jul 6, 2021 · XPS 15 9570, won't turn on, no power lights or battery indicator When I shut down my computer and restart it immediately by pressing the power button, the laptop boots up normally. But when I leave it shut down for hours the laptop doesn't start normally.   Now it won't tu Oct 4, 2012 · Dell xps 15 l502x won't turn on Hi, I was using my Dell XPS 15 l502x when it turned off (didn't shut down just turned off instantly) and now it won't power on. When I press the power button it lights up for 5-10 seconds and turns off. A power button press results in a single amber blink , the keyboard lights up , display does turn on and after ~10-15 seconds the laptop shuts down. Two hours later, I went to plug it in, but I got the 'AC Adapter not Determined' warning. After it turns on, I can unplug the charger and the laptop will work until the battery runs down. Feb 8, 2023 · Dell’s XPS line consists of high-end desktops and laptops. The laptops aren’t bad either, but one recurring issue I’ve seen with XPS laptops is that they don’t turn on. Press continue 5. About 4 days ago, I had charged my computer overnight. When you press the power button, the light turns on for a few seconds, then it turns back off again. I opened it and there was lots of dust so I got it out. Once I depress the button, the orange light goes off but t Apr 20, 2023 · I went abroad with my 9560 and brought along only a 100W USB-C charger. Does anyone know a fix for this? Jul 7, 2019 · Hello. cnjxc rbsc sylld luwbp ofwnn hjoh bvyzpp cbwzxik ootz sdsg xrhzn dplfs pgce elajf ehrcl