Dell desktop keyboard and mouse not working The KVM feature allows you to view and work with content on two computers using a single keyboard, monitor, and mouse connected to the KVM device. (Fig. May 8, 2009 · My 2-year old Dell desktop just stopped connecting with the monitor, mouse and keyboard. Mar 27, 2022 · If the devices connected to your Dell docking station are not working, try updating the DisplayLink USB Graphics Software for Windows for issues with the headphone jack, update the drivers for a mouse that is not working, and set the docking station as the default playback device in Windows. external USB keyboard and USB mouse connected to the dock station don't work until Windows credentials entered on built in keyboar Jul 17, 2025 · The following article provides information about the Dell Pro Plus Keyboard and Mouse KM7321W. 0 ports on the back as well as the 2 USB 2. Get your USB, Bluetooth, or wireless mouse working smoothly! Apr 29, 2025 · Answer: Yes. Sep 12, 2024 · Dell laptops aren't known for keyboard problems, but they can pop up. Oct 15, 2025 · Learn what to do when your laptop touchpad is not working (A. Jul 28, 2025 · The computer keyboard (Internal or attached external keyboard) does not respond to input. This was in the Device Driver. Read the article and learn exactly how. Apr 9, 2025 · Figure 1: Work faster and smarter with the Dell Pro Keyboard and Mouse KM5221W. To check for potential hardware issues with your keyboard: Go to SupportAssist keyboard test. Luckily, you can iron out issues when a Dell laptop keyboard is not working. Jul 2, 2025 · Fix common mouse issues like restoring your pointer, why your mouse is not moving, and troubleshooting a slow or unresponsive pointer. May 30, 2022 · With my new Dell XPS XPS 8940 Windows 11 PC, the keyboard and mouse would work for a week or so and then stop working. I've tried every USB port on the system front and back. Resolve Mouse and Keyboard Issues in Windows 11 | Dell Troubleshooting Guide Learn how to troubleshoot wired and wireless devices, check connections, replace batteries, and update drivers. Follow these instructions to ensure your keyboard functions correctly and know when to contact Dell Tech Support for further assistance. After my computer boots and reaches the lock screen, the mouse and keyboard will become unresponsive for around 30 seconds. Is your Dell keyboard not working in Windows? Follow these step-by-step troubleshooting tips to resolve the issue and get back to typing smoothly. Apr 18, 2025 · Learn how to pair your Dell wireless keyboard and mouse, using the USB dongle or Bluetooth. Jun 8, 2025 · To check if your wireless mouse and keyboard drivers are up to date, start by accessing the Device Manager on your Windows computer. Oct 5, 2023 · Note: If the keyboard and mouse still do not work, you need to create a bootable installation media to access the Windows Recovery Environment. NOTE: For the Keyboard and Mice that are listed in (Table 1), see the Dell Knowledge Base article Dell Peripheral Manager Usage and Troubleshooting on how to pair, unpair, and configure your keyboard or mouse. Whether it’s a hardware problem or a software I have an HP Zbook 15 G5 and I'm trying to use it with a Dell WD19TB dock. Yesterday the keyboard and mouse stopped working (both test fine on another computer). I can use two monitors through the dock without issues, but cannot make it work with my keyboard and mouse - Keyboard and mouse work without issues when I connect them to the laptop directly - I have no issues using the dock with a Dell Precision 5550 Sep 17, 2020 · Dell Thunderbolt Dock - WD19TB is connected to Dell latitude 7410. Cannot try PS2 because the computer is USB only. For more information, please Discover how to fix common keyboard issues like connectivity problems, unresponsive keys, and more. Jun 13, 2020 · For the past day or so, I've been experiencing a strange issue. Jun 1, 2025 · Solutions to fix a non-detected mouse in Windows. Apr 10, 2025 · For help with issues such as, how to connect your Dell Wired Keyboard KB216 keyboard to your computer, resolving sticking, working intermittently or not responsive keys, how to change the keyboard language, using the function keys, sound controls, and hotkeys and how to clean your keyboard, see an expanding section below. May 11, 2021 · Refer to the troubleshooting steps to resolve a Dell Bluetooth Keyboard or Mouse not working after a restart of the computer. These will not work. NOTE: The Dell Peripheral Manager software can also help identify what model of Keyboard or Mice you have if it supports your hardware. The keyboard is heard to click when typing in Windows 11 or Windows 10 over the speakers. Select Dell monitors support Auto KVM, a feature that automatically switches control over to the most recently-connected computer. Jan 22, 2007 · Dell replaced with blue tooth wireless keyboard and mouse. Jul 17, 2025 · The following article provides information about the Dell Keyboard and Mouse KM3322W. Sep 15, 2025 · Symptoms No Response when Using the Touchpad or Keyboard Dell 2-in-1 laptops that have a tablet mode, may experience the touchpad or keyboard not working in the Operating System (OS) or in the BIOS. Ideas? Thank you in advance. However, in an air of awkwardness, you found your keyboard not working at all, as if it’s making some sort of silent protest. I have tried many things: Uninstalled and reinstalled the Bluetooth devices manually via Window 11. Aug 30, 2024 · Did the mouse and keyboard of your Windows PC abruptly stopped working? Perhaps after a recent Windows update? Check out ways to fix the issue and get your keyboard and mouse working again. KVM is an acronym for keyboard, video, and mouse. Jan 3, 2024 · After several days of waiting, you finally got your Dell wireless keyboard delivered to home. . I have tried all 4 ports on the front, the 4 USB 3. A Dell keyboard and mouse do work on a Mac computer. Nov 5, 2025 · Access self-help articles, troubleshooting guides, how-tos, and FAQs for your Dell Pro Plus Compact Keyboard and Mouse KM7120W. Apr 4, 2025 · NOTE: For the Keyboard and Mice that are listed in (Table 1), see the Dell Knowledge Base article Dell Peripheral Manager Usage and Troubleshooting on how to pair, unpair, and configure your keyboard or mouse. Oct 15, 2025 · Access self-help articles, troubleshooting guides, how-tos, and FAQs for your Dell Wireless Keyboard & Mouse KM714. ” Windows will automatically search for and install any available updates. How to turn the touchpad off and on, and how to adjust settings for optimal performance in Windows. I took a working "wired" keyboard and mouse but they will not work either. See the Suggested Quick Fixes for a desktop or laptop keyboard not working and the keyboard troubleshooting sections for help with resolving your keyboard issues. Get your USB, Bluetooth, or wireless mouse working smoothly! Dec 16, 2018 · XPS 8910, USB, no keyboard or mouse work I have a XPS Dimension 8910 Tower, connecting a keyboard or mouse to any of the USB ports fails (the keyboard and mouse are not detected). Unplug the USB cord or USB receiver from your computer and turn off Dell desktop. You cannot hot-plug the WD19TB or WD19TBS dock to your laptop while in the BIOS. With much excitement, you opened the package and connected the wireless keyboard to your computer. Nov 28, 2023 · I think I found the solution to the keyboard and mouse recognition problem with DELL Peripheral Manager. Read this post till the end to resolve the problem quickly. Troubleshoot problems you might be having with your mouse or keyboard, or other wireless device in Windows. Running Dell Keyboard Test Dell laptops come with SupportAssist to scan your computer for hardware-related problems, including keyboard issues. Once the bootable media is ready, insert it into your PC and change boot device priority in BIOS to boot from it. 1 External Keyboard and Mouse) I will take you through some common issues and the quickest troubleshooting Help I have a Dell Inspiron 14 laptop which has a very strange problem. Mar 11, 2025 · The following article provides information about issues with your wired keyboard and mouse in your Latitude laptop BIOS. Then, the taskbar icons get bigger and an on-screen keyboard appears on the screen. The instructions include setup and troubleshooting tips. Click Repair your computer in Windows setup screen > Troubleshoot > Advanced options > System Restore. All of these things have been connected for the past two years, nothing new has been added. The issue could be software-related if your computer doesn’t respond to any keyboard or mouse. Feb 28, 2025 · If TouchPad, Keyboard or Mouse is not working in Windows 11/10 after BIOS update, PC Reset, Boot or Windows Update, do this to fix the issue. Aug 6, 2025 · This video provides a step-by-step guide to troubleshoot and resolve common keyboard issues in Windows. Locate your keyboard and mouse in the list, right-click on them, and select “Update Driver. I have tried known good mouse and keyboards, Hardware and Firmware updates, Uninstalling and reinstall the USB root hub driver. If these laptops are stacked on top of each other, this can falsely trigger the sensor, and will switch the unit to tablet mode. Dec 7, 2022 · Dell mouse not working is a disturbing issue but hardly takes a few minutes before getting entirely resolved. However, the Dell Peripheral Manager software is not supported on macOS. Question: My wireless keyboards or mouse are not working or not detected by the computer; what should I do? Answer: Follow these basic steps below: NOTE: For the Keyboard and Mice that are listed in (Table 1), see the Dell Knowledge Base article Dell Peripheral Manager Usage and Troubleshooting on how to pair, unpair, and configure your keyboard or mouse. The external keyboard is not working either, with the same symptoms. Discover how to fix common keyboard issues like connectivity problems, unresponsive keys, and more. You can reference each section to learn more about the features of the Dell Pro Plus Keyboard and Mouse KM7321W and how to use them. Make sure all components like PSU & RAM are working. Problem - I switched the system on this morning and whilst the light on the tower unit went on to blue and it powered up , neither the monitor, keyboard or mouse came on. Nov 30, 2023 · Resolving Input Device Issues on a Desktop Input Devices is another name for desktop peripherals such as the Keyboard and Mouse that allow you to control and input information to your personal computer. When your Dell desktop keyboard isn’t working, the issue is usually caused by a connectivity problem with either the wireless USB receiver or USB cable. The devices connected to the dock do not work. Enter your service tag for tailored support articles. Get your USB, Bluetooth, or wireless keyboard working again. Feb 22, 2023 · And yes, both the keyboard and the mouse work before entering the Win 10 setup, after entering in that phase, the keyboard is not recognized anymore and all the lights turn of and the mouse LED just turns off too. Dec 14, 2022 · Keyboard and mouse not working At some point while using my Dell 390 my keyboard and mouse stopped working I've tried clearing the cmos, re seating the ram and CPU. K. I can boot to the login/clock screen on th Jul 18, 2025 · See the Suggested Quick Fixes for a desktop or laptop keyboard not working and the keyboard troubleshooting sections for help with resolving your keyboard issues. Jul 18, 2025 · Access self-help articles, troubleshooting guides, how-tos, and FAQs for your Dell Wireless Keyboard & Mouse Bundle KM632. Get your USB, Bluetooth, or wireless mouse working smoothly! Aug 4, 2022 · So, when your Dell desktop keyboard stops working, it’s only natural to feel a little bit angry. For Mac users, the process is slightly Jul 18, 2025 · Access self-help articles, troubleshooting guides, how-tos, and FAQs for your Dell Wireless Keyboard and Mouse - KM117. This guide offers troubleshooting steps for frozen systems, driver issues, hardware conflicts, and more. NOTE: Before pairing your wireless mouse using Bluetooth, ensure that you unpair the inactive devices on your computer, and update the Bluetooth driver on your Dell computer to the latest version. This is r See the Suggested Quick Fixes for a desktop or laptop keyboard not working and the keyboard troubleshooting sections for help with resolving your keyboard issues. If SupportAssist isn't installed, follow the prompts to install the app if required. Apr 1, 2024 · Mouse and keyboard not working? Fix non-working mice and keyboards in Windows 10/11. Resolve common mouse issues like connectivity problems, cursor jumps, and unresponsive buttons with our easy steps. I would have to plug in a wired USB keyboard and mouse to use the PC. May 13, 2025 · Although the keyboard is no longer working in RF dongle mode, the keyboard continues to work through a Bluetooth network connection. Additional Support Keyboard Not Working: USB, Bluetooth, or Wireless Keyboards Discover how to fix common keyboard issues like connectivity problems, unresponsive keys, and more. Dell Pro Premium Collaboration Keyboard and Mouse (KM900) Dell Pro Premium Collaboration Keyboard (KB900) Mar 21, 2025 · If Windows computer is not recognizing Monitor, Keyboard, Mouse then it could be a power issue. laptop mouse, trackpad, mousepad). Keyboards and mice can be Wired or Wireless. Powered by one of the industry's leading battery lives of up to 36 months, this combo is built to last. The on-screen keyboard is working. Combining a discreetly powerful keyboard with an expertly designed mouse, the Dell Pro Wireless Keyboard and Mouse combo enhances your productivity. Keyboard: Step 1 - Install DELL Peripheral Manager Step 2 - Switch the keyboard button from ON to OFF. Open DELL Peripheral and press the "+" (add device) and toggle the keyboard button from OFF to ON. In that case, updating your keyboard and mouse drivers might resolve the problem. 0 ports on the back. I have Mouse and Keyboard in BIOS and the “Recovery”/Startup repair Mar 31, 2024 · Encountering issues with your Dell desktop keyboard not working? Dive into this guide for troubleshooting tips, expert fixes, and FAQs. The only way I can get them to start working again is to do a system restore back to a previous date. Feb 19, 2018 · I have several Dell Desktop computers that their Keyboard and Mouse have stopped working. Aug 25, 2021 · Plugging in keyboard or mouse indirectly through a powered or a non-powered USB hub (both tested to be good at another Dell) gave the same result ("keyboard failure" right after Dell logo & before loading Win10, Win10 loading normally and stops at the login page). Troubleshoot software issues to restore mouse and keyboard functions. Feb 17, 2018 · I have a Dell Inspiron desktop, with windows 10 loaded. Learn how to test your keyboard outside the operating system, run diagnostics, use the virtual keyboard, and update the BIOS. The connectors can be USB or Din. The failure is pre-boot, so is not Windows related. Sep 29, 2022 · Worried about your Dell wireless keyboard not working? If yes, stop worrying. Occasionally, it's keyboard and touchpad suddenly stop working and the touchscreen becomes the only way to keep working with the laptop. A. All the USB ports are working, because I had verified all of them before this happened. Mar 12, 2013 · monitor keyboard and mouse not working dell inspiron 580 , with usb attached dell mouse and keyboard. You can reference each section to learn more about the features of the Dell Keyboard and Mouse KM3322W and how to use them. Check back to this article for updates. lnyawp pwmmt mjwcf buvsb dnqui pbry iizyp vgh fxaj tgz cmbdcla psnv xlnbwy keisp jpkg